Airline Flight Academy, flight training partner for several airline clients including Ryanair and Lauda Europe are currently seeking a Receptionist to come onboard. This role will be based at our new training centre in Woodford Aviation Park, Santry, Dublin.

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The Role

This position will offer candidates the opportunity to progress their career in a dynamic and challenging aviation environment. As a Receptionist, you will be responsible for the management of our ‘Front of House’ operations and different training admin functions.

 

Duties

• Act as first point of contact for all visitors to the centre. Ensuring that all guests are greeted and directed to appropriate person or location.

• Coordination of meetings and bookings to ensure that customers have the appropriate facilitates and equipment.

• Provide basic and accurate information to customers in person and via phone/ email regarding the Sim Centre, bookings and facilities

• Regular monitoring of facilities and office equipment to ensure they are maintained to a high standard.

• Coordinate incoming mail, courier mail, deliveries and co-mail;

• Management of all Front Desk duties and associated admin tasks.

• Auditing of office supplied and order stock as required.

• Provide support to Customer Service and respond to customer queries in a timely manner.

• Other ad hoc duties as requested.

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Requirements

• Experience of working in a fast-paced environment.

• Experience of working in a position where a high level of customer service is required.

• Ability to be resourceful and proactive when issues arise.

• solid written and verbal communication skills

• A good eye for detail and a desire to take responsibility, through to resolution, for issues and concerns generated by our customers.

• Proficiency in Microsoft Office Suite.

• Hands-on experience with office equipment (e.g. fax machines and printers)

• Professional attitude and appearance.

• Excellent organizational skills.

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